T-Mobile Retail Cell Sites

T-Mobile continually develops its networks in order to meet growing customer demand, provide service improvements through technology innovation, and comply with federal requirements for emergency services and Enhanced 9-1-1. As T-Mobile identifies the need to add a wireless facility, the company engages in a complex process to find a solution that will serve the community's needs.

Preferred Cell Site Locations

T-Mobile is sensitive to the needs of each community and works to reduce the visual impact of a cell site on the local area. Whenever possible T-Mobile locates antennas on existing structures, such as:

  • •Water towers or smokestacks

  • •Existing communications towers operated by other companies

  • •Community buildings such as hospitals, churches, schools, government buildings or shopping malls

  • •Utility poles or electrical transmission towers

  • •Billboards or commercial signs

How Cell Sites Are Selected

1. Needs Analysis

To determine the need for a new site T-Mobile's radio engineers regularly conduct thorough, scientific and topographical analysis of our network and look at the number of customer complaints we have received for each area. This may include identifying the wireless traffic at individual cell sites, considering the number of dropped and blocked calls, and gathering customer input via surveys and direct feedback.

2. Identify Feasible Locations

When T-Mobile identifies an area where a new facility is required, a team of real estate specialists and engineers visits the area to determine where it is technically feasible to locate a site. Potential sites are examined and evaluated on the basis of how well they address the needs of the network, such as filling in coverage and capacity gaps, as well as leasing, zoning, land use, and construction requirements.

3. Property Leasing

If your property is selected, a site acquisition representative will approach you to discuss the leasing of your property. As part of this process, an architectural engineer will visit your property to conduct a survey.

4. Permitting

Local zoning and building codes guide where facilities may be constructed, what type of site can be proposed, and what it looks like. Often additional site and construction experts participate in this step to ensure code and permit compliance. We work proactively and cooperatively with all pertinent governing bodies to secure the local, state, and federal approvals needed.

5. Site Construction

Once all the necessary permits have been acquired, T-Mobile constructs the facility. During this process, a T-Mobile construction project manager will be available to answer any questions you may have.

Our goal is developing long-term partnerships that benefit landlords, T-Mobile, and the community. Together we can help you and your community stick together with those that matter most.

Before submitting a site, please verify that there is not already strong coverage in your area according to T-Mobile's Personal Coverage Check.